Refund policy

At Zella, we want you to be satisfied with your purchase. If you're not completely happy with your order, you may request a return within 7 days of receiving your item. To be eligible, items must be unused, in original condition and packaging, and accompanied by proof of purchase. To start a return, email "contact@zellabrand.co" with your order number and reason for return. Please don't send anything back without instructions. If your order arrives damaged, defective, or incorrect, contact us as soon as possible with photos, and we'll make it right. Once your approved return is received and inspected, a refund will be issued to your original payment method. Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect. Orders already processed or shipped may not be cancelled.